Getting Started with Facebook Marketplace Automation

1/3/2024

title: "Getting Started with Facebook Marketplace Automation" date: "2024-01-03" description: "Learn how to automate your Facebook Marketplace responses and save time while growing your business."

Set up the independent auto-reply extension, connect your account, and configure the seller and listing context used for supported conversations.

Seller Auto Reply is an independent third-party product. It is not affiliated with, endorsed by, sponsored by, authorized by, or operated by any marketplace platform.

Step 1: Download the Extension

Description: Begin by downloading our browser extension.

Instructions: Visit the extension download page and follow the prompts to install it on your browser.

Firefox browser logoGet Seller Auto Reply Extension

Step 2: Pin the Extension to Your Toolbar

Description:Ensure easy access by pinning the extension to your browser's toolbar.

Instructions: Click on the extensions icon in your browser and pin the newly installed extension.

In your browser, open the Extensions menu, find Seller Auto Reply, and select the pin control. The toolbar layout may vary by version.

Step 3: Copy Your Unique ID in your dashboard in Settings

Description: Locate and copy your unique ID for account setup.

Instructions: Navigate to your account dashboard and copy the unique ID displayed.

Step 4: Modify your account settings in your dashboard

Modify your account settings with your business information.

Step 5: Create a listing

Add the listing context you want the automatic replies to use. A listing URL provides the most reliable match; otherwise, use the Marketplace listing title.

Step 6: Activate the extension

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Important Platform Requirement

Open a supported Marketplace messages page, such as Marketplace messagesExternal link to Marketplace messages

Activation Steps:

  1. Open a supported Marketplace messages page
  2. Click the extension icon and toggle it ON
  3. Refresh the page
  4. Important: Wait 20-30 seconds for initialization (keep the tab open)

Message Requirements:

The extension needs unread messages(marked with a blue dot) to function. Here's how to get one:

  • Wait for a new customer message
  • Send yourself a test message from another account
  • Mark an existing message as unread (click ••• next to the conversation)

Stay in control:

Keep the supported messages tab open while automatic replies are enabled. Toggle the extension off whenever you want to pause it and respond manually.

Need Help?

Having trouble with the setup? Don't worry - we're here to help! Our support team is ready to assist you with any questions or issues.

Contact Support

Ready to automate routine Marketplace replies?

Configure your seller context and reply style, then enable automatic replies for supported conversations.

Get Started Free

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